Welcome to luxeshift    

Operated by Kozaynest Ventures Private Limited, your privacy is a top priority for us. We maintain a strong commitment to secure and responsible use of your personal information. Our aim is to ensure transparency in how your data is used while delivering a secure and user-focused shopping experience.    

Throughout this Privacy Policy, “we,” “us,” or “our” refers to Kozaynest Ventures Private Limited and “you,” “your,” “user,” or “customer” refers to the individuals who use or interact with our website. This document explains the ways in which we collect, manage, use, and secure your personal information. By continuing to browse or use our platform, you are acknowledging and agreeing to the practices outlined below. We recommend reviewing this policy periodically to understand your data rights and our responsibilities.    

What Information We Collect    

To offer a functional and tailored experience, we collect various types of information, including:    

Personal Details    

• Full name, email ID, and contact number      
   
• Residential and delivery addresses      
   
• Payment information for purchases and account activity    

Browsing Behavior and Site Usage    

• Pages you explore, searches made, and purchase history      
   
• Engagement with campaigns, features, and promotional content    

Device and Technical Insights    

• Device model, browser type, and OS      
   
• IP address and location data, if shared by you      
   
• Security diagnostics and website performance metrics      

Cookies and Analytical Tools    

• Functional technologies to improve navigation      
   
• Behavior tracking systems to personalize content    

We follow this policy while securely managing your information.    

How We Use Your Information    

The data we collect supports a range of purposes designed to enhance your experience and maintain our operations:    

• Order Processing: Fulfilling orders, completing payments, and offering support      
   
• Customization: Adapting content and recommendations to fit your preferences      
   
• Optional Promotions: Sharing special offers and updates only if you’ve opted in      
   
• Security: Protecting your account from unauthorized activity      
   
• Legal Compliance: Adhering to regulatory or legal requirements      

We never use your data for purposes beyond what’s clearly defined here.    

Our Commitment to Data Security    

We implement multiple safeguards to keep your information safe:    

• Encryption Standards: Sensitive information is encrypted during storage and transfer      
   
• Restricted Access: Only specific authorized staff can access personal data      
   
• Regular Security Checks: Routine evaluations help us identify and fix vulnerabilities      
   
• Verified Payment Gateways: We work with trusted providers for safe transactions    

We also urge users to maintain strong passwords and avoid sharing login credentials.    

When Your Data May Be Shared    

We do not disclose your data unless required for lawful reasons.    

• Service Partners: For logistics, payments, and technical services      
   
• Legal Requests: When required by law or under lawful authority      
   
• Business Restructuring: In events like mergers or acquisitions      
   
• Analytics Providers: Anonymous usage data for performance insights    

All third parties involved are required to follow strict data privacy standards.    

Data Retention Period    

We hold onto your information only for as long as necessary to fulfill the stated purposes or as required by applicable laws. Generally, this period ranges from 8 to 12 months. After that, data is either permanently deleted or anonymized. In the event you wish to delete your data earlier, you can send a request via the contact information below.    

Your Rights and Controls    

Your data stays under your control throughout your interaction with us. Here are the options available to you:    

• Access and Edit: Modify your data through your account profile      
   
• Delete Information: Request permanent removal of your details      
   
• Marketing Preferences: Opt-out of promotional content anytime      
   
• Cookie Settings: Customize browser settings to limit or block tracking    

To exercise any of these rights, please email us at kozaynestventurespvtltd@gmail.com, kozaynestventuresauthorizes@gmail.com.    

Cookies and Similar Technologies    

Cookies and support tools help us offer a tailored experience through:    

• Understanding traffic patterns and user interactions      
   
• Delivering tailored product suggestions      
   
• Troubleshooting errors and enhancing performance    

You can disable cookies through your browser settings, although this may impact certain site features.    

Third-Party Payment Providers    

All payments are securely processed by third-party vendors. Their data policies are self-managed and not subject to our control. We advise reviewing their terms before submitting any payment information.    

Protection of Minors' Data    

Our platform is not designed to collect data from individuals under the age of 18. Upon learning we have collected data from a minor without consent, we will act quickly to remove it. If you are a parent or guardian and believe this has occurred, please get in touch via the email provided.    

Privacy Policy Revisions    

This Privacy Policy may be updated from time to time in response to legal changes or improvements in our services. Please review this page periodically, as updates may occur. Your interaction with this site signifies agreement to the applicable policies. We encourage occasional reviews of this section.    

Get in Touch    

For questions, feedback, or concerns regarding this Privacy Policy, contact us at kozaynestventurespvtltd@gmail.com, kozaynestventuresauthorizes@gmail.com.    

Thank you for choosing luxeshift. We’re committed to protecting your data while delivering a secure and satisfying experience.